Technology Support

Professional Services
Integrated Systems Solutions, Inc. is a premier IT service, consulting and support provider. We improve organizations’ operations, through our selected services, delivering security, and productivity.

We pride ourselves on offering unrivalled levels of both expertise and service. We provide a varied range of solutions for small to medium size companies, across all sectors. Our extensive and varied experience allows us to offer our clients a wide range of systems and services which maximizes efficiency, increases and delivers security, while also being cost-effective and adding real business value.

Integrated Systems Solutions, Inc. offers a wide variety of Technology solutions. All of our consulting engagements utilize personnel that are hands-on senior level technical consultants with many years’ experience in their area of expertise. Because we focus on a core group of technologies, our consultants are able to maintain the highest level of technical skill on the products and solutions that we recommend and support.

Pre-Sale Support
Integrated Systems Solutions, Inc. focuses on delivering Technology solutions that bring the most value to your business. Our five-step process of plan, design, integrate, operate and optimize ensures that the solutions we provide fit the needs of your business. At the beginning of every project, Integrated Systems Solutions, Inc. performs a technology assessment to ensure that potential problem areas are identified before your project is implemented. In short, we provide valuable project consulting before the project starts to ensure that your IT investment addresses your business needs.

If you are looking for expert advice and precise execution, trust your next IT project to us.

Post Installation Support
Integrated Systems Solutions, Inc. has trained support engineers in every technology discipline that we support. If the response time from the manufacturer isn’t good enough for your organization, let Integrated Systems Solutions, Inc. help. Our post-installation support program puts skilled Integrated Systems Solutions, Inc. personnel on the front lines for you in the event of an IT-related issue.

Post-installation support is simple. If you experience a failure or disruption in service, call Integrated Systems Solutions, Inc. We will troubleshoot the issue with your on-site personnel, perform remote diagnostics when appropriate and escalate your issue to the right support group within the technology manufacturer if repair or replacement is necessary.

Our flexible service level agreements are tailored to your needs. You choose the response time that is right for your business, as well as the breadth of the support to be provided. Post-installation support is a great way to augment your existing support staff and ensure that you are ready for any IT issue that may threaten to disrupt your business.